Privacy Policy

Effective Date: October 6, 2026  |  Last Updated: October 6, 2026

1. Introduction

Scale Different LLC ("Scale Different," "we," "us," or "our") operates the website scaledifferent.net (the "Site"). This Privacy Policy explains how we collect, use, disclose, and protect information about you when you visit our Site or contact us through it.

By using our Site, you agree to the collection and use of information in accordance with this policy. If you do not agree, please do not access the Site.

2. Who We Are

Scale Different LLC is a limited liability company organized under the laws of the State of Texas, operating from Gilbert, Arizona. We provide AI consulting and operational systems services to small and mid-size businesses.

3. Information We Collect

Information You Provide Directly

When you use our contact form or book a consultation, we may collect:

• Your name
• Your email address
• Any information you include in the message field of our contact form
• Appointment details when you book a consultation through our calendar scheduling tool

Information Collected Automatically

When you visit our Site, certain information may be collected automatically by our hosting provider and analytics tools, including IP address, browser type, pages visited, time on Site, referring website, and device type. We use this in aggregate form only and do not use it to identify individual visitors.

Information We Do Not Collect

We do not collect payment information through our website. Payment transactions are handled separately and directly.

4. How We Use Your Information

• To respond to your inquiries and messages
• To schedule and confirm consultation appointments
• To communicate with you about our services
• To improve our Site based on how visitors use it
• To comply with applicable laws and legal obligations

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

5. Third-Party Services

6. Cookies

Our Site may use cookies and similar tracking technologies. Most web browsers allow you to control cookies through their settings. Disabling cookies may affect some Site functionality.

7. Data Retention

We retain personal information for as long as necessary to fulfill the purpose for which it was collected, or as required by law. Contact form submissions and appointment records are retained for a reasonable period to support our business operations.

8. Your Rights

Depending on your location, you may have rights to access, correct, or delete your personal information. To exercise these rights, contact us at support@scaledifferent.net.

9. Texas Privacy Rights (TDPSA)

As a Texas-based business, we comply with the Texas Data Privacy and Security Act. Texas residents have the right to know what personal data we collect, to request access or deletion, and to opt out of certain processing. Contact us at support@scaledifferent.net to exercise these rights.

10. California Privacy Rights (CCPA)

California residents have rights under the CCPA to know what personal information we collect, to request deletion, and to opt out of the sale of personal information. We do not sell personal information. Contact us at support@scaledifferent.net to submit a request.

11. Children's Privacy

Our Site is not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe we have done so, contact us immediately and we will delete it.

12. Security

We take reasonable measures to protect your personal information. However, no method of internet transmission or electronic storage is 100% secure, and we cannot guarantee absolute security.

13. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the "Last Updated" date above. Continued use of our Site constitutes acceptance of the updated policy.

14. Contact Us